This study describes Arum's engagement with IF in 2001/2 implementing FICO's Debt Manager on a green field site. IF's manual systems were set up quickly during business start up and had become overloaded and unreliable.

Case Study: Intelligent Finance and St James' Place Bank

This study describes Arum's engagement with IF and St James Place Bank in 2004 analysing and upgrading the compliance of the Banks systems running under FICO's Debt Manager. This requirement arose when the Financial Services Authority became accountable for compliance and responsible for enforcement in October2004.

Case Study: Intelligent Finance and St James' Place Bank CCA compliance

This study describes Arum's engagement with Intelligent Finance (IF) and St James's Place Bank in 2008, upgrading the compliance of the Banks' Debt Manager and related systems. This requirement arose when updates were made to the existing Consumer Credit Act (1974), these changes came into force on 1 October 2008.

Case Study: A Major Bank Systems Merger

This study describes Arum's engagement with a major UK bank in 2005 and involves merging two separate Debt Manager installations onto a single instance of the system. The originating systems were operating on different platforms and versions of the software.

Case Study: Scottish Power Debt Manager Enhancement Programme

This study describes Arum's engagement with ScottishPower 2006-7. The Debt Manager Enhancement Programme (DMEP) followed the Debt Manager Upgrade Project and established responsibility for development and support of FICO's Debt Manager within the ScottishPower Energy Retail Credit Systems team. The major DMEP deliverables were process development and implementation, creating standards, building development and test environments and a series of DM enhancements.

Case Study: ScottishPower Debt Manager Upgrade

This case study describes Arum's initial engagement with ScottishPower. This project involved upgrading FICO's Debt Manager from a green screen Version 4 AS400/DB2 based application to a web GUI Version 6 application running on UNIX/Oracle. The Agency Management Module was introduced as part of the upgrade project.

Case Study: Arum DataEye^® at BCW Group

This study describes Arum's engagement with BCW Group to implement Arum DataEye^®.