As independent consultants specialising in debt collection and recovery Arum provides a flexible range of services which are tailored to suit the needs of each client and project. Arum assists organisations to improve performance in order to increase cash collections and reduce provisioning by providing best practice solutions.
Arum's consultancy range includes:
Business consulting- Business HealthChecks
- Project development and management
- Technical and business resourcing
- Performance benchmarking
- Analytics
- Custom communication channel optimisation and integration (web, sms, telephony)
- Technical HealthChecks
- Integration, transformation and upgrade management
- Technical development and advice
- Technical support
- Expert second opinion
- Tool identification and selection
Specialist independent consulting for Implementations, Upgrades and Testing of FICO's Debt Manager product, employing industry leading best practices.
Training- Collector training
- Collections systems training
- Collections systems support training
- Debt Manager MasterClasses
- Negotiation skills - train the trainer
