Arum provides expert and reliable operational support to supplement our clients’ own resources with our skills, knowledge and experience.  We also offer support in the following areas:

Collection and Recovery

With our comprehensive knowledge of current industry good practice and emerging trends we provide valuable independent advice to key decision makers in the business. Arum also provides varying service levels of design and system support to clients on-site and remotely for Debt Manager and Tallyman, assisting them to resolve design issues, use new functions, fix support problems and spread good practice.

Wayleaves/Mast Interference

Providing on-site or remote system support to utility sector clients who use the Wayleaves Payment Management System (known as Mast Interference in Ireland), Arum assists clients to manage peaks in workload, make configuration changes, fix support issues and answer questions.