Collections & Recoveries

Archive for September 2014

50 Shades of Best Practice – Arum blog

After 30 years in the Collections & Recoveries industry, Nick Walsh, Principal Consultant within Arum’s Professional Services team, gives his view on industry best practice. I am a big believer in Collections & Recoveries best practice – it does exist. But people have often dismissed this and said to me […]

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Regulatory waves

Arum’s Chief Executive highlights how revisions to Ofwat guidance will affect water industry. Another quarter, another set of regulations to implement. Ofwat have recently revised their “Dealing with household customers in debt” guidelines requiring potential major change to the Collections & Recoveries (C&R) sector within the water industry. The main […]

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Arum appoints former FICO Global Collections & Recoveries Director

Arum is delighted to announce the addition of Nick Walsh as Principal Consultant within its Professional Services Collections & Recoveries team. Nick has joined Arum from FICO where he was the Director for the Global Collections and Recoveries Consulting Team.  Prior to that, he was Head of Collections & Recoveries […]

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