Collections & Recoveries

Archive for January 2016

Mobile Phoney

I’m a big fan of the mobile phone industry as we all probably are, and I’m constantly in awe of its technology and innovation. However, according to news reports this morning based on a study of 26,000 cases from 2015, the CAB has identified serious shortcomings in basic approaches to […]

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To dial or not to dial?

In our role as consultants we work with a number of different businesses in different industries, and what is always interesting are the different views different organisations and industries have on the same issues. In particular are the different views around power dialling (or the “left message machine” as it […]

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