Collections & Recoveries

Archive for September 2016

What is the Tallyman Debt Collections and Recoveries System?

As you probably know Arum specialise in debt collections and recoveries systems, one of the systems we have worked with is Experian’s Tallyman. Tallyman is one of the market leading Collections and Recoveries systems used across a number of industries including Banking, Utilities, Telecommunications and Automotive Finance in Europe, the […]

Continue reading

Remember the call centre… the next wave of opportunity?

There has been plenty of discussion recently regarding automation in the collections and recoveries industry. In many companies there has been intense pressure to reduce costs and increase compliance/control, whilst maintaining excellence in customer experience. It has been a trend; one that has intensified and shows no signs of diminishing. Automation […]

Continue reading

Selecting a Suitable Supplier/Vendor for a Debt Collections and Recoveries System

It is important to recognise that there are many different vendors that claim to support sustainable collection and recoveries system practices, a number which has grown exponentially in the last few years. Where before there were one or two choices for vendors providing a specific service for a specific market, […]

Continue reading

Arum’s Sandy Duckett chairing the 2016 Credit Strategy Utilities & Telecoms Awards Judging Panel

Principal Utilities Collections and Recoveries Specialist at Arum, Sandy Duckett has been invited to chair the Credit Strategy Utilities and Telecoms Awards 2016 judging panel. Sandy will chair a judging panel of leading credit and collections specialists from the power, water and telecommunications sectors. The judges will select winners from […]

Continue reading