Collections & Recoveries

Archive for November 2016

Digitalisation in Collections – what can we learn from other industries?

I’ve been a collections and recoveries consultant for over a decade and have worked with numerous financial services and utilities organisations around the world. With regulation and customer care a given, a pressure for every organisation is always “how can we do more for less and still be as effective?” […]

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Are you and your collections systems prepared?

A recent article in The Guardian quoted the The British Banker’s Association saying “consumer credit is growing at the fastest rate in almost a decade”. Economists are predicting rising inflation and potential interest rate increases for 2017 in the UK; this coupled with flat earnings and benefit changes will result […]

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Top Ten Lessons Learned from a Collections System Implementation

Implementing a new debt collections and recoveries system (Debt Manager, Experian’s Tallyman, CACs, Collections360 and more) can be difficult but it is important that it is done well so the system can deliver productive performance to the business. Arum has worked with clients on many different collection system implementation projects […]

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Arum, specialists in credit management, debt collections and recoveries are public sector suppliers on G-Cloud Framework

Arum, the debt collections and recoveries specialists are delighted to announce that we are a supplier on G-Cloud Framework– the UK Government procurement framework for public sector bodies. The G-Cloud framework eases procurement of services by UK public-sector departments by ensuring that all suppliers have met the rigorous standards laid […]

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