Collections & Recoveries

Archive for July 2017

Are you responsible? The widening of the regulatory net and treating customers fairly

This week the FCA have formally launched their consultation paper on extending the Senior Manager & Certification Regime (SM&CR) to all firms they regulate.  Up to now, this has only applied to the banking sector. From summer 2018, this is expected to apply to all FCA authorised firms. The Purpose […]

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 Arum Staying Ahead of the Game

As a thought leader in the collections industry, Arum is hungry to stay on top of innovation in Collections and Recoveries. Working with many organisations on large transformation projects exposes us to new technologies and new ways of thinking, but we know that when working on a project, the technology […]

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7 test phases in system configuration

In this blog, I am sharing from my extensive experience over the last ten years of consulting on major projects in the Collections System space. Here I take a close look at the process and preparation that goes into the testing of changes to new or existing systems. What you […]

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We Are Recruiting – Bookkeeper Full-time role (Maternity Cover – up to 12 months)

Arum is a boutique consultancy boasting a blue-chip customer base including global banking groups; major financial services organisations; debt collection agencies; business process outsourcers; solicitors; utility and telecoms companies; the technology sector; social enterprises and business start-ups. We’re looking to hire a bookkeeper to join our Corporate Services Team. Reporting […]

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