Collections & Recoveries

Archive for September 2017

Arum staying ahead of the game – part 2

  This is the second edition of three in a blog series that looks at some of the key trends and solutions available in the Collections and Recoveries industry. In the previous edition Arum discussed Collection and Recovery Platforms, Analytics and Communication Platforms. In this edition we look at Artificial […]

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Arum and Thames Water are finalists in U&T Awards 2017

Red carpet time! Arum and Thames Water are listed as 2017 finalists in the Credit Strategy Utilities & Telecoms Awards for Best Outsourcing and Partnership Initiative of the Year. Arum’s submission to this category focused on Debt Management Transformation. You can read the case study here¬†which describes what has been […]

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Collections and Recoveries Systems Lessons Learnt Part 1 of 3: Documentation

Over my last ten years in the Collections and Recoveries industry I have been involved with many migration projects as a user, developer and finally as a consultant. Although I have mostly worked with FICO Debt Manager products, my observations are system and industry agnostic and could in theory apply […]

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Record year of growth and customer satisfaction for Arum

            Great article in today’s Scotsman about our 3rd consecutive year of double digit growth. If you can no longer get access to it, here’s the story in our own words: Arum, the boutique consulting business head-quartered in Edinburgh, has announced record turnover to year […]

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