Collections & Recoveries

Archive for October 2017

Unglamorous, methodical hard graft, attention to detail and more – getting your Data Mapping right

When it comes to implementing a new Credit and Recoveries system, Data Mapping might seem unglamorous, however it is one of the most crucial aspects of a new CnR system and the adverse impact of poor Data Mapping can be substantial, invariably requiring additional IT resources and introducing additional risks. Go […]

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Three-step plan of action to respond to OFWAT

Recently OFWAT released their Affordability and Debt document and it has made interesting reading. There has been a significant increase in the debt burden across the water industry, with outstanding bills jumping by £300m over four years. Collectively, supporting unpaid bills is now adding £21 to everyone’s bill, which of […]

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