Collections & Recoveries

Archive for March 2018

A return to normal? – the Credit Summit 2018

Last week was the Credit Strategy – Credit Summit, a smorgasbord of credit and collections related topics. In our daily roles there is often intense focus on the collections and recoveries process itself. However, this week, in particular, is a nice change, allowing a step back to reflect on some […]

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FCA CONC – Key Areas for consideration

CONC, the Consumer Credit Sourcebook within the FCA Handbook. It is a key piece of regulation, governing everything from acquisitions, marketing, conduct of business and responsible lending to debt advice, arrears, default and recovery for unsecured lending. It has been around since 2014. An open ended nature CONC is written […]

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‘DON’T PANIC’ as GDPR deadline looms

The other week I was lucky enough to spend a bit of time with Dentons, who had Giovanni Buttarelli (the European Data Protection Supervisor) as a speaker. Obviously GDPR was top of mind for the audience and in particular some of the legal nuances with implementation. There were a couple of […]

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Persistent Debt on Credit Cards: What you need to know

On Thursday 1st March 2018 the FCA introduced their new set of rules relating to persistent debt for credit cards. Although there has always been focus on pre-delinquency and early action to prevent escalating debt (CONC 6.7.2-3 are the relevant paragraphs), this has now been extended with specifics for the […]

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