b'14 15WE HELP BUILD YOUR CAPABILITY TO SUSTAIN IMPROVEMENTWe believe our clients should be able to sustain the improvement that Working with the Arum team, weresults from our engagement without continuous support. Its part of have been able to ignite our digitalour DNA, and knowledge transfer is central to everything we do.collections strategy, allowing the council to achieve its cash objective while creating opportunities forWe help organisations build internal capability and capacity by:the boroughs most vulnerable to Benchmarking the capabilities of your teamsDesigning and delivering bespoke training be supported too. The Arum teamagainst cross-market best practice solutions in all aspects of the collections bring a wealth of debt collectionDelivering continuous improvementlifecycle, including via the Arum Core Skills Certification programme. We always expertise to the public sector, andprogrammes supported by embedded andseek to align to your organisational values, ongoing knowledge transferbalancing the need to optimise revenue I look forward to working on newand debt resolution with the importance of Partnering to re-design organisationaltreating customers fairly and delivering better projects together in the future. structures that meet business needs outcomes. We offer:Sharing cross-sector (public and private)One-off training programmes Head of Revenues, London Borough of Redbridgeleadership best practice and support via direct engagement and knowledge share Refresher and ongoing supportNew starter cohort training Ongoing mentoring and additionalskills trainingBespoke packages tailored to yourspecific needsSustainable and Effective Debt Management for Government'