With Brexit looming, you may be forced to address the impact on the location of many of your operations. This could mean taking the decision to relocate or consolidate call centres or customer advice services, along with all the associated operational controls, people and processes.
With Brexit looming, you may be forced to address the impact on the location of many of your operations. This could mean taking the decision to relocate or consolidate call centres or customer advice services, along with all the associated operational controls, people and processes.
You may also be looking at improving your operating level, leaving behind existing sub-optimal processes. All of this while ensuring the customer experience is unaffected and financial targets are met.
If this is something your business is considering, don’t worry: Arum can help.
Our expert knowledge of creditor strategy, operations and processes, coupled with our vast experience of advising our client base on target operating models, means we can provide invaluable services to you throughout this complex relocation process. These services include, but are not limited to:
- Target operating model design
- Optimising operational processes
- Capacity planning
- Impairment reduction initiatives
- Systems vendor selection
- System implementation support