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Our clients tell us that we are open, honest and approachable. Please do not hesitate to contact us, we will respond to all enquiries.

WE DON'T
JUST
CONSULT

Arum is the only truly independent company offering
services across the credit management lifecycle,
partnering with both the private and public sectors.

All of our team have the ability to work remotely
so we can continue to offer our exceptional
high level of service during this challenging time.

Our services

Clients & partners
  • Accenture
  • Aldermore
  • Barclays
  • Bright house
  • Cabot
  • Deutsche Bank
  • Department for Work & Pensions
  • Eon
  • HMCTS
  • HSBC
  • ING
  • Lloyds Banking Group
  • RBS
  • SLC
  • SSE
  • TSB
  • Accenture
  • Aldermore
  • Barclays
  • Bright house
  • Cabot
  • Deutsche Bank
  • Department for Work & Pensions
  • Eon
  • HMCTS
  • HSBC
  • ING
  • Lloyds Banking Group
  • RBS
  • SLC
  • SSE
  • TSB

“Arum has provided us with a clear vision of what we can achieve in the future and a plan to enable us to get there.  We are now working with Arum to implement the recommendations which will allow us to strive to become market leaders in Local Government debt collection."

Director of Finance, Barnsley Metropolitan Borough Council

SERVICES

No matter what service requirement, we work with our clients to understand their business issues, deliver solutions with quantifiable benefits, and ensure knowledge is transferred to support their long-term success.

What's your goal today?

Review & improve your collections operation

Review & improve your collections operation

Find out more
Improve your collections software

Improve your collections software

Find out more
Harness the power of emerging technologies

Harness the power of emerging technologies

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Make better data-driven decisions

Make better data-driven decisions

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Add interim resources to your team

Add interim resources to your team

Find out more
Complementary services

Complementary services

Find out more

INDUSTRIES

Our clients span more than 20 countries worldwide, and we work across financial services, utility companies, telcos, public sector, and the debt recovery & purchase industries.

Financial services

Financial services

Utilities

Utilities

Telecommunications

Telecommunications

Public sector

Public sector

Debt recovery & purchase

Debt recovery & purchase

“Arum absolutely stand out for me, I can compare you to other suppliers and you have been top of the tree.”

Lead project manager, Major financial services provider

WHY ARUM

Our vision is to improve the way the world manages credit, and for over 20 years we’ve been helping our clients and their customers do just that.

We work across financial services, utility companies, telcos, public sector, and the debt recovery & purchase industries to enable organisations to achieve their strategic objectives by improving their regulatory, credit risk and portfolio performance, whilst maximising returns on their technology investments. 

ABOUT ARUM

Vision
To improve the way the world manages credit.

Mission
To deliver truly independent credit management solutions globally.

About Arum
Arum is the only truly independent company offering advisory and programme delivery services across credit, collections and recoveries.

We have over 20 years’ experience helping our clients achieve their strategic objectives by improving their regulatory, credit risk and portfolio performance, whilst maximising returns on their technology investments. Within public sector, we aim to build better outcomes for citizens by improving the collection of local and central government revenues that fund public services.

We provide a blend of practitioner-led consulting and end-to-end change and programme delivery services. Our knowledge of the creditor and software landscape is unrivalled and includes 30+ system vendors such as CGI, Equifax, Experian, Exus, FICO, Pega, Qualco, and Tieto.

Arum’s team of experts, the majority of whom started their careers within the
financial services and government sectors, is trusted by leading brands in over 20 countries across financial services (banking, lending, debt purchase), utilities,
telcos, public sector (central & local government), and the software
vendor market.

“I can confidently say without any doubt, Arum became an intrinsic & well respected part of the team, without whom we would not have achieved all that we have so successfully.”

Programme manager, Top 5 UK Retail Bank

THOUGHT LEADERSHIP

Read the latest insights from our collections and recoveries experts.

Is your organisation using the right collections software?

Is your organisation using the right collections software?

5 minute read. A collection system, at its very...

Ensuring your brand is protected during times of instability

Ensuring your brand is protected during times of instability

7 minute read. Just over a year ago, we were all...

FCA Financial Lives Survey 2020 – What About The Credit Industry

FCA Financial Lives Survey 2020 – What About The Credit Industry

5 minute read.

How to ensure vulnerable customers experience the right outcomes

How to ensure vulnerable customers experience the right outcomes

5 minute read. There is an expectation that the...

CAREERS

We are a growing business and are always looking for new talent. If you’d be interested in working with us, you can send your CV to us directly or keep an eye on our social media channels too as we post all our job vacancies there.

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