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Contact Info

  • London - Thomas House, 84 Eccleston Square, London, SW1V 1PX

    Edinburgh - 23 Melville Street, Edinburgh, EH3 7PE

  • 0800 689 5056 / +44 (0)207 859 4745

Case studies .


Online tax credits application tool .


Business issue

The Irish Revenue required an online tool that improved the process of applying for tax credits.

Arum’s solution

The tool you can see below turns the idea of complicated tax credit application forms on its head. It makes the process of applying for tax credits intuitive, simpler and much more useable.

Initial client benefits

  • Increased self service
  • Reduced call centre operational costs
  • Greater uptake of tax credits

Category .

Case study

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