REVIEW & IMPROVE YOUR COLLECTIONS OPERATION
Through our Collections & Recoveries Excellence Programme, our team of experts will review your collections landscape through our five capability areas: operational delivery; strategy, data & analytics; performance management; technology / digital; and organisation.
Our various packages (from the one-day workshop through to a full transformation roadmap) mean you can choose to focus on as many of these as you like, and as in-depth as you like.
Our clients, including big names across retail banking, financial services, utilities and public sector, have seen huge improvements from implementing our recommendations, such as:
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- hundreds of millions of pounds in savings including bad debt charge improvement up to 12%
- online payments increase up to 16%
- efficiencies increase up to 27%.