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ORGANISATION

Our Collections & Recoveries Excellence Review looks at your collections landscape through our five capability areas: operational delivery; strategy, data & analytics; performance management; technology / digital; and organisation. However, we can focus more, or less, on any of the areas as required.

Within organisation, we will look at:

  • Structure
  • QA
  • Compliance
  • Governance
  • Training
  • Continuous improvement
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