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Our clients tell us that we are open, honest and approachable. Please do not hesitate to contact us, we will respond to all enquiries.

DIGITAL VENDOR SELECTION

HOW CAN WE HELP YOU?

The digital technology vendor landscape can be overwhelming, with a mix of well-established and newer providers. We will help you decide which is best for you.

Our impartiality and independence, combined with deep domain expertise in digital collections market insights mean we can provide you with professional advice to make sure that you select the right digital solutions that best suits your organisation’s current and future requirements.

Arum can support you with:

  • Determining business and technical requirements
  • Analysing the vendor market across different digital categories aligned to needs
  • Validating vendor functional capability and roadmaps
  • Scoring vendors
  • Recommending which vendor(s) to select

Once you’ve selected your vendor(s), we can also help with:

  • Commercial negotiations with selected vendor/partner
  • Technology delivery and implementation
  • Integration of required third-party systems and services
  • Digital customer journey design and implementation

WHAT BENEFITS WILL YOU SEE?

By working with us during your vendor selection process, you will gain:

  • Insights into leading vendors in their category
  • Objective analysis of vendor capability
  • Confidence that you’ve selected the right vendor
  • Significant savings on commercial terms
  • Improved ROI from implementation
  • Better customer journeys and outcomes
  • Improved UX on digital channels
  • Improved agent satisfaction
  • Improved internal perception of the digital project success

DIGITAL VENDOR SELECTION IN ACTION

Event

Digital can transform your collections function

Insight

Arum awarded 'Best Global Credit Management Services Provider 2019'

Lloyds Banking Group
Total
Accenture
Department for Work & Pensions
HSBC
AIC
Anglian Water
Aktiv Kapital
Barclaycard
Barclays
Business Stream
Butterfield
Bank Zachodni
Car Finance Company
Clydesdale Bank
Deutsche Bank
GE Money
Hoist Finance
Intelligent Finance
ING
International Personal Finance
KBC
Money Barn
Motonovo
New Day
Pepper
Raiffeisen
RBS
Tesco Bank
TSB
Westpac
Yorkshire Bank
ESB
Eon
Scottish Power
SSE
Thames Water
UISCE
HMCTS
L&Q
Revenue Ireland
SLC
Cabot
JBW
Marstons
Walker Love
Wescot
Capgemini
CGI
Concentrix
Experian
FICO
Qualco
Barnsley Council
Newham Council
London Borough of Redbridge
YuEnergy
SES Water
NatWest
Exus
Aldermore
Atom Bank
C&R Software
Adobe
Berneslai Homes
Britannia
British Gas
Capquest
Centrica
Cognizant
Daimler
Debt Managers
Deloitte
Drydens Fairfax
Hito
HP
IBM
Katabat
Liberata
Pega
Standard Life
StepChange
Telrock (Optimus by)

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