Collections & Recoveries

Who We Are

Arum was established in 1998 as a consultancy offering a different approach. The founding desire was to assist clients deliver the real long-term benefits from investment through better definition, project management, knowledge transfer and on-going support.

Arum quickly positioned itself in the market as experts delivering business and technical change. We then established a niche position as a collections and recoveries subject matter experts, providing a mix of consultancy, interim management support, and training; successfully delivering ‘sleeves up’, ’in it together’ change.

In 2003, we evolved our offering and launched our Software & Products stream, developing highly useable Rich Internet Applications (RIAs) for our clients. For more details see

Arum Today

Today, we have grown into a successful consultancy boasting a blue chip customer base including global banking groups; major financial services organisations; debt collection agencies; business process outsourcers; solicitors; utility and telecoms companies; the technology sector; social enterprises and business start-ups.

We have offices in London, Edinburgh and Dublin, we work with businesses across EMEA, Asia Pacific and Americas, with a particular focus on Europe.

We deliver consulting, managed services and support across debt collections and recoveries strategy, operations and training; systems consultancy; data and analytics; and software and products.

We are independent specialists with a passion for helping our clients to be successful.

Case Studies

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