The landscape of collections systems is vast and everchanging. There are over 40 platforms to choose from (and that’s not even including specialist capability like omnichannel, digital enablement, and MI). These systems include C&R Software / FICO Debt Manager, Experian PowerCurve Collections, CGI CACS X, Exus EFS, Flexys Control+, Telrock Systems Optimus, Qualco QCR, and Tietoevry Collection Suite Nova as well as many others.
We often get asked ‘What’s the best collections system?’ and the answer is not a simple one. All products have broadly similar basic features. What differentiates them is their unique capabilities, track record and how they match your unique goals and budget. So how do you differentiate between them?
We can help you find a new collections system, whether you’re investing in one for the first time or replacing your current technology. This may be either an in-house product or from another supplier.
- We do not favour any specific vendor
- We take away the hassle of market scanning for you (which can be time-consuming and confusing)
- We will ensure that you don’t make the wrong choice (which can cost a lot of money, time and present regulatory risks)
We will lead you through the entire process, including:
- Helping you understand your unique requirements
- Market scan across the entire suite of available systems
- Benchmarking and shortlisting the right products for you
- RFP preparation
- Drafting questions for vendors to address your unique business needs
- Planning scenarios for vendor demo days
- Providing a fair evaluation and recommendation
- Supporting with commercial and contracting
Take our system selection survey to kickstart the process
Find out more about our managed service
Discuss your needs with our team