The Arum Approved System is an accreditation for collections software vendors. This Arum certification shows that your product meets collections requirements for functionality and technology. It also demonstrates that your implementation approach will likely meet clients' needs.

Over the last 25 years, Arum has run hundreds of product demos, vendor negotiations, and system implementations. We use this expertise to assess your product against the market requirements and our standards, providing valuable feedback on product features. You can also choose to have Arum assess your system each year to check if it meets the latest requirements.

We assess the following areas of your system capability:

If you meet the requirements, you'll receive the Arum Approved seal for a year. You'll also join the Arum Approved Marketing Programme, where you can promote your system through exposure via Arum's marketing channels and webinars.

Accredited systems

“Arum’s expertise in Credit Management across such a diverse client base, meant that the feedback we received compounds knowledge and insight that is otherwise hard to obtain. Their view, as independent advisors, filters out specifics and focuses on the key pain points - current or emerging - that a collections system must address. As such the Arum Product Certification has added real value to our Product Management process.” 

Michalis Melachrinidis, Deputy CEO, EXUS

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• An independently accredited stamp of approval to support your marketing collateral
• Show potential customers that your systems can compete in the credit industry
• Increase sale conversion
• Gain more visibility with your target audience through Arum's marketing materials
• Evaluate your system's strengths and find ways to improve its competitiveness
• Futureproof your system using our knowledge of clients’ wish lists and roadmaps
• Benefit from Arum’s decades of experience working with collections and recoveries systems

“As we rapidly expand our global client footprint, the Arum Approved System programme has enabled us to gain greater insight and proactively address our client's evolving demands. Arum, an independent organisation with extensive knowledge of the C&R market, provides the standards to validate our product roadmaps and ensure that we release features and capabilities that can increase our customers' ROI. From initial software review to renewal, Arum's collaborative and in-depth evaluation framework helps us to benchmark our system's strengths and turn improvement opportunities into actual capabilities that transform the management of non-performing exposures while delivering a seamless customer and user journey.” 

Christos Vaskos, Product & Proposition Marketing Manager, Qualco

Discuss your needs with our team