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SYSTEM IMPLEMENTATION

SYSTEM IMPLEMENTATION
“Our experts have managed hundreds of system implementations over the last two decades. We know exactly how to support your team and ensure you get the system set up exactly how you want, without running over time or budget."
Andy Pritchard, CEO

HOW CAN WE HELP YOU?

Implementing a collections system is complex and can be daunting. For most companies, this is a once-in-a-decade activity and it’s likely that you don’t have a fully experienced team to support this. There are many areas of risk, such as scope, cost, time, and regulatory compliance. The most important thing is that you end up with your system set up exactly how you want it, to go live when you want, at a suitable budget. 

In the past 25 years, we've handled many projects on various systems. These systems include C&R Software / FICO Debt Manager, Experian PowerCurve Collections, CGI CACS X, Exus EFS, Flexys Control+, Telrock Systems Optimus, Qualco QCR, and Tietoevry Collection Suite Nova as well as many others. 

Our experts can handle the entire project or provide additional support for your team. We can do this remotely, in-person or a hybrid. This always ensures a smooth project and no disruption to daily operations. 

Arum can help you to: 

  • Define the project strategy and approach 
  • Support design, develop, test and implement 
  • Migrate from your current system to the new one 
  • Support you with identification and implementation of new features  

Discuss your needs with our team

WHAT BENEFITS WILL YOU SEE?

By working with us to implement your collections system, you will: 

  • Go-live sooner 
  • Realise ROI more quickly 
  • Keep costs down 
  • Remove the hassle of managing the project in-house, freeing up your team to focus on BAU 
  • De-risk the process 
  • Gain access to a team of experts with specialist technology skills 
  • Experience fewer errors, reworks and delays 
  • Improve your customer experience  
  • Reduce regulatory or compliance instances 
  • Set up your platform to support future growth and change 

Discuss your needs with our team



"The automated system was the largest single project implemented by the business at that time. The commitment, flexibility and technical skills demonstrated by the Arum team were key factors in a successful delivery into production."
Credit Control Director, Scottish bank


 


SYSTEM IMPLEMENTATION IN ACTION

Case Study

Debt management system implementation for Scottish bank

Case Study

Successful build of custom automated Breathing Space solution

News

Arum and Lloyds Banking Group win Collections and Customer Service Award for Breathing Space solution

Event

Arum and Lloyds Banking Group win Innovation Award for Breathing Space solution

Lloyds Banking Group
Total
Accenture
Department for Work & Pensions
HSBC
AIC
Anglian Water
Aktiv Kapital
Barclaycard
Barclays
Business Stream
Butterfield
Bank Zachodni
Car Finance Company
Clydesdale Bank
Deutsche Bank
GE Money
Hoist Finance
Intelligent Finance
ING
International Personal Finance
KBC
Money Barn
Motonovo
New Day
Pepper
Raiffeisen
RBS
Tesco Bank
TSB
Westpac
Yorkshire Bank
ESB
Eon
Scottish Power
SSE
Thames Water
UISCE
HMCTS
L&Q
Revenue Ireland
SLC
Cabot
JBW
Marstons
Walker Love
Wescot
Capgemini
CGI
Concentrix
Experian
FICO
Qualco
Barnsley Council
Newham Council
London Borough of Redbridge
YuEnergy
SES Water
NatWest
Exus
Aldermore
Atom Bank
C&R Software
Adobe
Berneslai Homes
Britannia
British Gas
Capquest
Centrica
Cognizant
Daimler
Debt Managers
Deloitte
Drydens Fairfax
Hito
HP
IBM
Katabat
Liberata
Pega
Standard Life
StepChange
Telrock (Optimus by)

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