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Configuration

Configuration
“Get your system configuration right first time with our expert help.”
Mike Dry, Lead Consultant

HOW CAN WE HELP YOU?

Properly managing the collections system configuration is crucial for setting the project up for success. If you make a mistake at this stage, this could cause the implementation to be delayed and cost more money. It could also mean that you don't have good test scripts and cases, and you're not compliant with the regulations

Arum can help with configuring, implementing, and migrating collections systems. They can work with your team or independently.

Our experts will help you to:

  • Validate your existing collections system
  • Help with pre-project implementation tasks and planning
  • Fulfill various levels of roles across a project or BAU resource landscape
  • Select the most effective and efficient development methods for configuration
  • Interpret business requirements and complete configuration to meet those requirements
  • Utilise our knowledge of the configuration to inform, plan and carry out the test approach
  • Complete comprehensive and complex data mapping, integration and migration activities
  • Work alongside you to help create a robust implementation plan
  • Leverage tools like Debt Manager FitAgent, Drools, Blaze, TDE Tool and GIF Tool and Experian Strategy Design Studio

Discuss your needs with our team

WHAT BENEFITS WILL YOU SEE?

We will deliver these benefits for your organisation:

  • Get it right first time around, helping to guide you through the pitfalls often made in a complex system project
  • Meet your project, operational and business objectives sooner
  • Improve collections and recoveries processes and operations
  • Benefit from our wider team’s knowledge of collections and recoveries best practice and decades of working with multiple clients and vendors
  • Benefit from our wide and extensive industry knowledge of vendors and technologies
  • Get independent advice, not tied to any system vendor and on your side through the whole project
  • Free up your team’s time for value add tasks while we look after projects or BAU for you
  • Save time and money on recruiting for roles in house

Discuss your needs with our team


CONFIGURATION IN ACTION

Case Study

FICO Debt Manager configuration training for large financial services organisation

Lloyds Banking Group
Total
Accenture
Department for Work & Pensions
HSBC
AIC
Anglian Water
Aktiv Kapital
Barclaycard
Barclays
Business Stream
Butterfield
Bank Zachodni
Car Finance Company
Clydesdale Bank
Deutsche Bank
GE Money
Hoist Finance
Intelligent Finance
ING
International Personal Finance
KBC
Money Barn
Motonovo
New Day
Pepper
Raiffeisen
RBS
Tesco Bank
TSB
Westpac
Yorkshire Bank
ESB
Eon
Scottish Power
SSE
Thames Water
UISCE
HMCTS
L&Q
Revenue Ireland
SLC
Cabot
JBW
Marstons
Walker Love
Wescot
Capgemini
CGI
Concentrix
Experian
FICO
Qualco
Barnsley Council
Newham Council
London Borough of Redbridge
YuEnergy
SES Water
NatWest
Exus
Aldermore
Atom Bank
C&R Software
Adobe
Berneslai Homes
Britannia
British Gas
Capquest
Centrica
Cognizant
Daimler
Debt Managers
Deloitte
Drydens Fairfax
Hito
HP
IBM
Katabat
Liberata
Pega
Standard Life
StepChange
Telrock (Optimus by)

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