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Data science and analytics

Data science and analytics
“Our experienced team and proprietary analytics methodology will help you unleash the power of internal and external data sources to drive better customer outcomes”
Andrew Bass, Strategic Account Director

HOW CAN WE HELP YOU?

Portfolio analysis

We will analyse your debt portfolios to understand customer circumstances, preferences, and behaviours. We can assist in finding out why portfolios decline and improve their performance. Additionally, we can track changes in portfolios and implement necessary adjustments.

Data sources

We'll help you get the most out of your data. First, we'll review how you currently use your data. Then we'll find new sources of data from our network, which we can add to your existing systems. Finally, we'll set up strategies and functions to make sure everything is compliant.

Data modelling

We will assist you in creating data models for your collections’ decisions. We will help you gain insights by using your data, improving workflows, and using advanced analytics. Additionally, it will help you identify potential vulnerabilities and financial difficulties.

Discuss your needs with our team

WHAT BENEFITS WILL YOU SEE?

You will receive:

  • Expert insights into your portfolio
  • Improved customer journeys
  • Better outcomes for customers and your organisation
  • Increased returns
  • Improved use of resource by increasing self-service

Discuss your needs with our team


DATA SCIENCE AND ANALYTICS IN ACTION

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Duty-bound: Data-driven consumer outcomes

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Arum launches new Data Science and Analytics service to provide clients with better collections data insights

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Using data to improve council tax collections

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Getting to know your customers in collections through data

Lloyds Banking Group
Total
Accenture
Department for Work & Pensions
HSBC
AIC
Anglian Water
Aktiv Kapital
Barclaycard
Barclays
Business Stream
Butterfield
Bank Zachodni
Car Finance Company
Clydesdale Bank
Deutsche Bank
GE Money
Hoist Finance
Intelligent Finance
ING
International Personal Finance
KBC
Money Barn
Motonovo
New Day
Pepper
Raiffeisen
RBS
Tesco Bank
TSB
Westpac
Yorkshire Bank
ESB
Eon
Scottish Power
SSE
Thames Water
UISCE
HMCTS
L&Q
Revenue Ireland
SLC
Cabot
JBW
Marstons
Walker Love
Wescot
Capgemini
CGI
Concentrix
Experian
FICO
Qualco
Barnsley Council
Newham Council
London Borough of Redbridge
YuEnergy
SES Water
NatWest
Exus
Aldermore
Atom Bank
C&R Software
Adobe
Berneslai Homes
Britannia
British Gas
Capquest
Centrica
Cognizant
Daimler
Debt Managers
Deloitte
Drydens Fairfax
Hito
HP
IBM
Katabat
Liberata
Pega
Standard Life
StepChange
Telrock (Optimus by)

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