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System selection

System selection
“We know the collections technology landscape inside out. Our experts will help you get the best system for your organisation’s needs and budget and help you to go-live sooner!"
Matt Riddall, Director of Advisory

WHAT BENEFITS WILL YOU SEE?

The landscape of collections systems is vast and everchanging. There are over 40 platforms to choose from (and that’s not even including specialist capability like omnichannel, digital enablement, and MI). These systems include C&R Software / FICO Debt Manager, Experian PowerCurve Collections, CGI CACS X, Exus EFS, Flexys Control+, Telrock Systems Optimus, Qualco QCR, and Tietoevry Collection Suite Nova as well as many others. 

 We often get asked ‘What’s the best collections system?’ and the answer is not a simple one. All products have broadly similar basic features. What differentiates them is their unique capabilities, track record and how they match your unique goals and budget. So how do you differentiate between them? 

We can help you find a new collections system, whether you’re investing in one for the first time or replacing your current technology. This may be either an in-house product or from another supplier.  

  • We do not favour any specific vendor
  • We take away the hassle of market scanning for you (which can be time-consuming and confusing)
  • We will ensure that you don’t make the wrong choice (which can cost a lot of money, time and present regulatory risks)

We will lead you through the entire process, including: 

  • Helping you understand your unique requirements 
  • Market scan across the entire suite of available systems 
  • Benchmarking and shortlisting the right products for you 
  • RFP preparation 
  • Drafting questions for vendors to address your unique business needs 
  • Planning scenarios for vendor demo days 
  • Providing a fair evaluation and recommendation 
  • Supporting with commercial and contracting 

Take our system selection survey to kickstart the process

Find out more about our managed service

Discuss your needs with our team

HOW CAN WE HELP YOU?

The landscape of collections systems is vast and everchanging. There are over 40 platforms to choose from (and that’s not even including specialist capability like omnichannel, digital enablement, and MI). These systems include C&R Software / FICO Debt Manager, Experian PowerCurve Collections, CGI CACS X, Exus EFS, Flexys Control+, Telrock Systems Optimus, Qualco QCR, and Tietoevry Collection Suite Nova as well as many others. 

 We often get asked ‘What’s the best collections system?’ and the answer is not a simple one. All products have broadly similar basic features. What differentiates them is their unique capabilities, track record and how they match your unique goals and budget. So how do you differentiate between them? 

We can help you find a new collections system, whether you’re investing in one for the first time or replacing your current technology. This may be either an in-house product or from another supplier.  

  • We do not favour any specific vendor
  • We take away the hassle of market scanning for you (which can be time-consuming and confusing)
  • We will ensure that you don’t make the wrong choice (which can cost a lot of money, time and present regulatory risks)

We will lead you through the entire process, including: 

  • Helping you understand your unique requirements 
  • Market scan across the entire suite of available systems 
  • Benchmarking and shortlisting the right products for you 
  • RFP preparation 
  • Drafting questions for vendors to address your unique business needs 
  • Planning scenarios for vendor demo days 
  • Providing a fair evaluation and recommendation 
  • Supporting with commercial and contracting 

Take our system selection survey to kickstart the process

Find out more about our managed service

Discuss your needs with our team


SYSTEM SELECTION IN ACTION

Case Study

Debt system selection for major UK bank

Case Study

Accelerated debt technology options analysis for global servicer

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What should you do if your collections and recoveries system is no longer supported?

Lloyds Banking Group
Total
Accenture
Department for Work & Pensions
HSBC
AIC
Anglian Water
Aktiv Kapital
Barclaycard
Barclays
Business Stream
Butterfield
Bank Zachodni
Car Finance Company
Clydesdale Bank
Deutsche Bank
GE Money
Hoist Finance
Intelligent Finance
ING
International Personal Finance
KBC
Money Barn
Motonovo
New Day
Pepper
Raiffeisen
RBS
Tesco Bank
TSB
Westpac
Yorkshire Bank
ESB
Eon
Scottish Power
SSE
Thames Water
UISCE
HMCTS
L&Q
Revenue Ireland
SLC
Cabot
JBW
Marstons
Walker Love
Wescot
Capgemini
CGI
Concentrix
Experian
FICO
Qualco
Barnsley Council
Newham Council
London Borough of Redbridge
YuEnergy
SES Water
NatWest
Exus
Aldermore
Atom Bank
C&R Software
Adobe
Berneslai Homes
Britannia
British Gas
Capquest
Centrica
Cognizant
Daimler
Debt Managers
Deloitte
Drydens Fairfax
Hito
HP
IBM
Katabat
Liberata
Pega
Standard Life
StepChange
Telrock (Optimus by)

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