Our values

Our values

Being around for 22 years, Arum is different to just any other consultancy around. You can expect market-leading knowledge and insights, quality, collaboration, and hard work - we are a true partner. Our ‘5Ps’ showcase the values our team lives by and that our clients experience every day working with us!

1. Positive - Our can-do attitude and collaborative approach mean that we deliver the best solutions for our clients. Our successes are your successes too! 
2. Personal - Our clients say we become part of their team and we continually learn and grow as one. We're approachable, friendly and we act in your best interests - we won't rest until you have succeeded!
3. Professional -  Our experts have decades of experience and the majority have held senior collections roles client side. We deliver consistently high quality levels of service (both on-site and remotely) - whilst we talk the talk, we walk the walk too!
4. Proactive - We continuously go above and beyond to deliver real value in everything that we do. Our team connects the dots and helps clients find solutions before problems even arise.
5. Progressive - We provide our employees with the opportunity to build a career within credit management and aim to be a Top 100 Employer within the next three years. We are at the cutting edge of the latest industry trends and insights.

Mental Health at Work Commitment

Arum has signed the Mental Health at Work Commitment, which provides a simple framework for companies who recognise the importance of promoting staff wellbeing. This framework sets out clear standards based on what best practice has shown is needed to make a difference and create an environment where employees can thrive.

Disability Confident

Arum has committed to becoming more Disability Confident. This registration provides employers with the knowledge, skills and confidence they need to attract, recruit, retain and develop disabled people in the workplace.

Armed Forces Covenant

Arum is committed to honouring the Armed Forces Covenant and supporting the Armed Forces Community. We recognise the value Serving Personnel, both Regular and Reservists, Veterans and military families contribute to our business and our country.