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Bouncing back from the pandemic: Improving collections in local government 28 JULY 2022

Bouncing back from the pandemic: Improving collections in local government

On 27 July, we hosted a joint webinar with the IRRV to explore the practical steps local authorities can take to improve collection performance, manage the lingering risks from grant distribution schemes, and ensure the right actions are being taken to collect current and historic debt during the ‘cost of living crisis’.

 

About this webinar

Panel members: 

  • Forid Meah - Lead Consultant, Arum
  • Tracey Richards - Head of Revenues and Benefits, City of Wolverhampton Council
  • Nick Rowe - Assistant Director - Local Tax and Accounts Receivable, London Borough of Ealing
  • Alistair Townsend - President, IRRV
  • Gary Watson - Chief Executive, IRRV
  • Jonathan Wooldridge - Acting Operational Director, London Borough of Redbridge

The latest performance data published by the Government shows that many Councils have not yet returned to their pre-pandemic collection levels for Council Tax and Business Rates.

Join us to see an in depth analysis of current Council performance and to understand what actions have been taken by those who have shown a stronger recovery. We will also discuss how Arum and the IRRV can help you to address the challenges you face in collecting Council Tax and Business Rates.

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