Arum, the leading independent provider of advice and practitioner support across collections and revenues, is pleased to announce the appointment of Matt Trueman as Managing Director.
Matt joins Arum with over two decades of experience in the financial services industry, bringing with him a wealth of knowledge across credit and collections, technology deployment and business transformation. Prior to joining Arum, he held key leadership roles at Oakbrook Finance, Indesser and TDX Group, where he played pivotal roles leveraging technology and analytics to support the delivery of positive consumer and creditor outcomes throughout the credit lifecycle for public and private sector organisations.
Commenting on his appointment, Matt said, "I am thrilled to be joining Arum at such an exciting time in the company's journey. Arum has established itself as a trusted partner for public sector bodies, financial services, utilities and telcos worldwide. I look forward to working closely with the talented team to further enhance our services, drive value for our clients and make a positive impact in our broader industry."
"On behalf of the Board and our investors I am delighted to welcome Matt Trueman to the Arum executive team," added Carlos Osorio, Group CEO. "I have worked alongside Matt previously and I know that his extensive industry experience and leadership skills will be invaluable as we continue to innovate and expand our offerings to better serve our clients globally."
About Arum
Arum has been helping organisations resolve problem debt for more than 25 years across 20+ global territories. We provide clients with independent advice and practitioner support across collections and revenue.
Whether choosing or implementing collections technology, navigating digital business transformation, or improving customer treatments to achieve better outcomes, Arum experts are trusted by leading brands across public sector organisations, financial services (banking, lending, debt purchase), utilities, and telecommunications companies.
The Arum mission is simple: to deliver independent collections and revenue solutions globally. This is achieved by improving regulatory, credit risk and portfolio performance, whilst maximising returns on clients’ technology investments.
Within the public sector, Arum aims to build better outcomes for citizens by improving the collection of local and central government revenues that fund public services. What’s more, the majority of Arum’s team of experts started their careers in government and financial services roles.
Arum provides a blend of practitioner-led consulting and end-to-end change and programme delivery services. Our knowledge of the creditor and software landscape is unrivalled and includes 30+ system vendors such as CGI, Equifax, Experian, Exus, C&R Software/FICO, Pega, Qualco and Tietoevry.
We’re collections and revenue experts and work collaboratively with our clients to prevent and resolve problem debt.
Arum media contact
Hannah Woodward, Head of Marketing, Brand and Communications