Contact us

Our clients tell us that we are open, honest and approachable. Please do not hesitate to contact us, we will respond to all enquiries.

Arum welcomes industry expert to leadership team 20 NOVEMBER 2023

Arum welcomes industry expert to leadership team

Arum is pleased to announce the appointment of Reuben Gates as its new Director of Sales & Marketing.

Reuben will lead Arum’s continued growth across multiple territories, including Europe, US, Australia, New Zealand and South Africa. He has spent the past two decades working in financial services and software and is a specialist within collections and recoveries. His previous roles include senior positions at Barclays, Cabot, Aryza and TDX Group. 

Arum’s CEO, Andrew Pritchard, commented, “I am delighted that Reuben is joining the Arum team and will be part of the next phase of our growth. He brings a wealth of global experience with him and is a respected person within our industry. I look forward to working with him.”

Reuben added, "I feel privileged to be joining Arum, a company I've admired from closeup during my many years in the credit risk industry, as well as working with many of its executive team. I'm relishing the opportunity to help more collections leaders globally across all sectors exceed their strategic and tactical objectives. I look forward to helping them improve their regulatory, credit risk and portfolio performance whilst maximising returns on their technology investments and delivering better outcomes for their customers." 

About Arum

 Arum has been helping organisations resolve problem debt for more than 23 years across 20 global territories. We provide clients with independent advice and practitioner support across collections and revenue.

 Whether choosing or implementing collections technology, navigating digital business transformation, or improving customer treatments to achieve better outcomes, Arum experts are trusted by leading brands across public sector organisations, financial services (banking, lending, debt purchase), utilities, and telecommunications companies.

 The Arum mission is simple: to deliver independent collections and revenue solutions globally. This is achieved by improving regulatory, credit risk and portfolio performance, whilst maximising returns on clients’ technology investments.

 Within the public sector, Arum aims to build better outcomes for citizens by improving the collection of local and central government revenues that fund public services. What’s more, the majority of Arum’s team of experts started their careers in government and financial services roles.

Arum provides a blend of practitioner-led consulting and end-to-end change and programme delivery services. Our knowledge of the creditor and software landscape is unrivalled and includes 30+ system vendors such as CGI, Equifax, Experian, Exus, C&R Software/FICO, Pega, Qualco and Tietoevry.

We’re collections and revenue experts and work collaboratively with our clients to prevent and resolve problem debt.

Arum media contact:

Hannah Woodward, Head of Marketing, Brand and Communications

This site uses cookies, if you continue without changing your settings, we'll assume that you are happy to receive all cookies. Click here to learn more about cookies.


Request a Callback

Sign up to receive the latest collections and recoveries thought leadership insights from Arum:

For more information on how we use your data, please view our privacy policy