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Jason Incles is appointed as Chair of Arum and Just 9 MARCH 2022

Jason Incles is appointed as Chair of Arum and Just

Arum and Just today announced Jason Incles, previously of TDX Group from 2006 to 2016, has been appointed as the board’s new Chair. Effective 9 March, Incles succeeds Jamie Waller who recently retired after serving as Chair for the past four years.

“I feel very excited to be taking on this role at such a pivotal time for our profession — the needs of our public and private sector clients in the credit and debt industries are changing rapidly against a backdrop of heightened economic pressures and consumer treatment expectations. Arum and Just are helping to address these challenges in thoughtful and innovative ways which I am pleased to be playing a part in”, said Incles.

Waller commented on the appointment, “Jason has been working with me and the executive team for the past year and I have known him professionally for many more. He is an excellent choice for my replacement, and I will be giving him my full support while I spend more time on my philanthropic duties as Chair of The Prince’s Trust, The Enterprise Network, a charity that is close to my heart having been supported by them myself as a young child.”

Arum Group Chief Executive, Andrew Pritchard, added, “Jason’s long history of leadership, coupled with his industry-specific experience makes him an ideal person for this role. I look forward to working closely with Jason to continue to ensure Arum and Just make a positive impact for our stakeholders, including our clients, our people, and society as a whole.”

Find out more about Jason Incles on LinkedIn


About Arum

Arum has been helping organisations resolve problem debt for more than 23 years across 20 global territories. We provide clients (including DWP, Lloyds Banking Group, Barnsley Council, to Westpac in Australia, Butterfield Bank in the Americas, and Hoist across mainland Europe) with independent advice and practitioner support across collections and revenue.

Whether choosing or implementing collections technology, navigating digital business transformation, or improving customer treatments to achieve better outcomes, Arum experts are trusted by leading brands across public sector organisations, financial services (banking, lending, debt purchase), utilities, and telecommunications companies.

The Arum mission is simple: to deliver independent collections and revenue solutions globally. This is achieved by improving regulatory, credit risk and portfolio performance, whilst maximising returns on clients’ technology investments.

Within the public sector, Arum aims to build better outcomes for citizens by improving the collection of local and central government revenues that fund public services. What’s more, the majority of Arum’s team of experts started their careers in government and financial services roles.

Arum provides a blend of practitioner-led consulting and end-to-end change and programme delivery services. Our knowledge of the creditor and software landscape is unrivalled and includes 30+ system vendors such as CGI, Equifax, Experian, Exus, FICO, Pega, Qualco and Tietoevry.

We’re collections and revenue experts and work collaboratively with our clients to prevent and resolve problem debt.

Arum media contact

Hannah Woodward, Head of Marketing, Brand and Communications

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