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Our clients tell us that we are open, honest and approachable. Please do not hesitate to contact us, we will respond to all enquiries.

HOW CAN WE HELP YOU?

Arum’s digital experts will help you create, design and implementing better digital customer journeys – which are essential to ensure proper adoption and that the full benefits of digital activities are realised.

The Arum team can help you to:

  • Assess your current journeys and future roadmaps
  • Write change requirements documents
  • Provide an expected % uplift in customer adoption if changes are executed
  • Create new digital journeys across multiple channels
  • Design mobile app user experience
  • Design messaging flows including SMS, WhatsApp, Automated Voice
  • Integrate third-party services e.g., payments, and telephony operations
  • Utilise data to offer personalised communications
  • Provide post-implementation analysis and reporting

WHAT BENEFITS WILL YOU SEE?


DIGITAL JOURNEY DESIGN IN ACTION

Case Study

6-month transformation plan to improve government collections operation

Event

WATCH ON DEMAND - Digital can transform your collections function

News

Founder & former CEO of Telrock joins Arum as Principal Consultant and Digital Specialist

Insight

Arum awarded 'Best Global Credit Management Services Provider 2019'

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