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Our clients tell us that we are open, honest and approachable. Please do not hesitate to contact us, we will respond to all enquiries.

HOW CAN WE HELP YOU?

Our deep domain expertise in digital, passion for customer experience, and credit and collections market insights mean we can help you create a digital roadmap, and then plan how you will successfully implement your chosen technology, strategy, or processes.

This might include:

  • Setting programme objectives
  • Confirming or validating key technical requirements and process functionality
  • Establishing data and journey innovation requirements and desired outcomes
  • Providing customer/user interface examples (wireframes) and service processes
  • Example copywriting and iteration with teams
  • Refining the initial business case and success measures
  • Reviewing and confirming architecture, integration and design options and timeframes
  • Resourcing and sprint planning

WHAT BENEFITS WILL YOU SEE?


DIGITAL PROGRAMME DEFINITION IN ACTION

Event

WATCH ON DEMAND - Digital can transform your collections function

News

Founder & former CEO of Telrock joins Arum as Principal Consultant and Digital Specialist

Insight

Arum awarded 'Best Global Credit Management Services Provider 2019'

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